Salesforce Winter ’26 – The Top Features

With Dreamforce looming, another Salesforce release jam-packed full of great features is almost ready with the Winter ’26 release due on September 19th, or the weekends of October 3^rd and 10th. The actual release is staggered over several weekends, and the exact date for your instance can be found by visiting status.salesforce.com, entering your instance name, and checking the maintenance tab.

List View Sorting

The ability to sort list views using multiple fields has been a much-wanted feature for many years. After a successful beta trial, this feature is now Generally Available in the Winter ‘26 release.

Note: It’s not available on every object just yet, so look for the Column sort icon on list views as shown below:

Sales reps working on opportunities can now sort them by Close Date, Stage, and Amount to provide better work guidance. Up to 5 columns can be selected with a mix of ascending or descending sort order on each column. The sort order is also displayed in the list view header.

Field History Tracking

Field History Tracking is the feature that provides a log of changes made to a record and is shown on the “History” related list for a record. Configuring this has now been made much simpler. Instead of having to edit each object, there is a new feature under Setup -> Field History Tracking that will allow you to select and configure fields to track on all objects in one place. This will be a huge time saver!

Once you have selected the desired object, you can choose up to 20 fields per object to track the changes.

Salesforce Go

Salesforce Go is the revamped setup home page where you can explore and set up features you already own, track their usage, and discover new products. It has been enhanced to include more cloud environments and includes training resources to help set up features. Where features have prerequisites, these are automatically enabled too.

Enhanced Case Descriptions

In Service Cloud, you can ensure customer information is captured accurately in the first interaction by enabling rich text formatting, images, and media in case descriptions.

This will help reduce average handling time and improve the overall case resolution process.

Note: This is a beta feature, not Generally Available in this release.

Easier SLA Setup

Entitlement Management in Service Cloud is now known as SLA Management, and there is a simpler interface to configure SLA Policies (formerly Entitlement Processes). This new configuration can be applied to both Cases and Work Orders.

Comparing Flows

In the Salesforce Winter ‘26 release, you will have a Flow Comparison feature to allow you to select and compare two flows side-by-side. Supported flow types include Record Triggered, Scheduled, and Auto Launched flows. Screen flows are not yet supported.

Improved Flow Debugging

Flow debugging has received a huge makeover in the Winter ‘26 release. The debug panel now opens in the flow builder screen, but on the left side, allowing space on the right to display the configuration details for the currently selected element. Shortcuts on the debug cards provide a quick way to navigate to the relevant element. This new experience will also be available on screen flows.

Styles Improve Flow Display Text

Make Text in Display Text Components More Readable and Accessible. In Screen flows, you can make your text more readable and accessible by applying standard heading and paragraph styles.

Not only does this make it more readable, but it also improves accessibility by allowing screen readers to jump between headings, not having to listen to every word.

Theme Picker for Screen Flows

You can now see how your screen flow looks with Lightning or Experience Cloud site branding. Using the Preview Style feature ensures your flows look and feel the same as your apps and other pages, regardless of the environment they are used in.

Here’s an example of how a screen looks with a Lightning theme.

Here’s an example of ‌how a screen looks with an Experience Cloud site’s style settings.

Get Related Records with Nested Loops (Beta)

A new (beta) feature extends Get Related Records and allows for nested loops of related records. For example, get related records for an account, all related team members, and their related cases. With nested loops, you can iterate through each team member, and then for each team member, iterate through all their related cases.

At KeyNode Solutions, a leading San Diego Salesforce Consulting Partner, we want to keep our website visitors and clients up to date with the latest information. If you have any questions about features in this release, contact us at hello@keynodesolutions.com or call us at 1-858-215-5371.